Sales & Manufacturing
What types of products does C.O Designs offer?
C.O Designs specializes in premium office furniture solutions tailored to modern workplace needs, including:
- Privacy Pods & Room-in-Room Solutions: Quiet, private spaces ideal for open office environments.
- Privacy Booths: Semi-private areas for phone calls, focused work, or small meetings.
- Activity-Based & Collaborative Working Furniture: Flexible furniture designed for dynamic workspaces.
- Acoustic Solutions: Enhancing sound quality and reducing noise distractions.
- Desks & Benching Systems: Ergonomic, versatile workstations.
- General Office Furniture: Complete your workspace with stylish seating and tables.
Why invest in Privacy Pods?
Big ideas thrive in quiet spaces. Our pods provide distraction-free zones perfect for focused work and creative thinking. Whether you're brainstorming, working on complex tasks, or need a quiet moment, our pods offer the peace and productivity boost you deserve.
What makes Privacy Pods unique, and why should I include them in my workspace design?
Enhanced Productivity: They create serene, distraction-free environments ideal for focused work and creative thinking, boosting overall productivity.
Employee Wellness: Designed with soundproofing and ergonomic comfort, they provide a private space for relaxation, ensuring employee well-being.
Confidentiality: Perfect for private conversations or sensitive meetings, protecting confidentiality in busy environments.
Aesthetic Appeal: Their sleek, modern design elevates the look of your workspace without compromising functionality.
Flexibility: Privacy Pods adapt seamlessly to various workspace layouts and user needs, offering a versatile solution for evolving office requirements.
Support for Hybrid Work Models: Ideal for team members needing quiet zones for virtual meetings or focused tasks.
What are the differences between Privacy Pods & Privacy Booths?
The way we’ve chosen to differentiate the naming conventions:
While both Privacy Pods and Privacy Booths are designed to offer quiet, focused spaces, they serve slightly different purposes.
Privacy Pods are typically fully enclosed private units with a combination of glass doors/windows and acoustic walls, offering a greater level of privacy They are designed for private phone calls, confidential meetings, uninterrupted creative thinking, or focused work. They can accommodate furniture and décor to enhance comfort.
Privacy Booths, on the other hand, are more open, semi-private, compact spaces demarcating areas where interruptions are discouraged. They are designed specifically to reduce distractions and offer private spaces for short breaks, for tasks like video calls, one-on-one conversations and collaborative meetings. The booths prioritise both visual & audio privacy with less expensive & sophisticated technology, normally on a smaller scale.
Why should my business invest in these products?
Investing in Privacy Pods and Privacy Booths is an investment in your team's well-being and productivity. These products provide an immediate solution to workplace distractions, allowing employees to focus on tasks that require deep concentration or private discussions. By creating these dedicated quiet zones, you're fostering a more versatile and employee-friendly environment, which can lead to increased productivity, job satisfaction, and overall business performance. Plus, the sleek, contemporary designs elevate your workspace, making it more appealing to clients and staff alike.
Can I customise the products to match my office decor?
Absolutely. Many of our products can be tailored in terms of materials, colours, and finishes to complement your office aesthetics.
Do you provide solutions for both small and large office spaces?
Yes, our range caters to offices of all sizes, ensuring optimal functionality and efficient use of space.
Orders
How can I place an order with C.O Designs?
You can reach out via our website's contact page or email us at info@codesigns.co.za. Our team will guide you through product selection, customisation, and the ordering process.
Is there a minimum order quantity?
No, we serve both individual and bulk orders, accommodating diverse client needs.
Can I request a quote before placing an order?
Yes, we offer detailed quotes based on your selected products and specific requirements.
What payment methods are accepted for purchases?
We accept various payment methods, including bank transfers and other flexible financing options for small & medium size businesses.
Can I modify or cancel my order after it has been placed?
Orders can be changed or canceled within a limited timeframe. Contact us promptly, as customizations may restrict modifications.
Will I receive updates on the status of my order?
Yes, upon request of the customer.
Are rush orders available?
Depending on production capacity, we can accommodate rush orders. Contact us to discuss your timeline.
Manufacturing
Where are C.O Designs' products manufactured?
All our products are proudly designed and manufactured in Cape Town, South Africa, combining craftsmanship and supporting local industry.
What materials are used in your products?
We use premium materials, including acoustic PET felt, safety glass, steel, aluminium, and low-pressure laminates and fabrics, ensuring durability and aesthetic appeal.
Do you offer environmentally friendly products?
Yes, we are committed to sustainability, offering eco-friendly materials and processes wherever possible.
What quality control measures does C.O Designs implement during manufacturing?
Rigorous quality checks are conducted at every stage, from material selection to final inspection, ensuring the highest standards.
Can I visit the C.O Designs manufacturing facility?
Yes, client visits are welcome. Schedule an appointment to explore our production process firsthand.
How does C.O Designs ensure the durability of its products?
Our products are engineered with premium materials and advanced techniques to ensure long-term stability and performance.
Can products be customised to meet specific technical specifications?
Absolutely. Customizations for sound insulation, ventilation, and electrical setups are available based on order volumes.
What is the typical lead time for manufacturing orders?
Lead times range from 4–8 weeks depending on complexity, factory capacity, and supplier timelines. Precise timelines are provided during consultations.
Delivery
What is the typical delivery time for orders?
Delivery times depend on destination and order volume. We aim to meet requested deadlines and provide timelines upon order confirmation.
Do you offer international shipping?
Yes, international shipping can be arranged. Contact us to discuss options and costs.
Are there delivery charges?
Delivery fees vary by order size and location and are detailed in your quotation.
Are there specific delivery days or times?
We work with clients to schedule deliveries on dates and times that are convenient. We’ll confirm delivery timing based on our capacity and your preferences and availability.
What should I do if my product arrives damaged?
In the rare event of damage during transit, please contact us immediately. We’ll
work with you to arrange a replacement or repair as quickly as possible
Will I be informed of the delivery’s progress?
Absolutely, we will provide with the necessary updates as to when your delivery can be expected.
Are assembly and setup included with delivery?
Assembly is a separate service from delivery. However, we offer complete installation packages that include both delivery and assembly.
Installation
Do you provide installation services?
Yes, professional installation is available to ensure proper setup and functionality.
Can I install the products myself?
Some products are suitable for self-assembly, but we recommend professional installation for complex items.
Is there an additional cost for installation?
Installation fees are project-specific and will be detailed in your quotation or as a separate line item.
How long does installation usually take?
Installation time by our trained & experienced professionals vary by product, volumes & site conditions. We’ll provide an estimate based on the products ordered and any custom requirements.
Can installations be done after-hours to minimise office disruption?
Yes, we offer flexible installation hours, and at an additional cost, after-hours or weekends installations can be arranged, to minimise disruptions to your workspace.
Do I need to prepare my office space before installation?
Basic preparation includes clearing the designated installation area. Our team can provide specific guidance on any additional steps if necessary.
Are there specific installation requirements, such as floor type or ceiling height?
Some products have specific requirements, such as minimum ceiling height, power source location, level flooring, etc.
Is there a warranty on the installation service?
Yes, our installation services are guaranteed. If any issues arise post-installation, contact us, and we’ll provide prompt support.
Warranty & Support
What warranty do you offer on your products?
We provide a standard warranty covering manufacturing defects. Specific warranty periods vary by product; please refer to the product details or contact us for more information.
How can I get support if I have an issue with a product?
For support, please contact us via email at info@codesigns.co.za or call our offices in Cape Town at +27 (0)21 534 1530 or Johannesburg at +27 (0)11 463 1953.
Do you offer maintenance services?
Yes, we offer maintenance services to ensure the longevity and optimal performance of your furniture. Please contact us to schedule a maintenance appointment.
What is covered under the standard product warranty?
Our standard warranty covers manufacturing defects in materials and workmanship. It does not cover consumables, damage due to misuse, DIY installations and/or modifications, as well as utilisation of the product for its designated purposes.
Are replacement parts available if needed?
Yes, replacement parts for our products are available upon request. We can advise on parts availability and arrange for shipment to your location.
Do you provide repair services for products out of warranty?
Yes, we offer repair services even after the warranty period ends. Contact our team for an assessment and cost estimate for any required repairs.